Customer service
Payment Options
How can I pay?
With Wild & Soft we have the following payment methods: Banktransfer, Visa, Mastercard, Maestro,Paypal and IDEAL.
What if my online payment fails?
Sometimes it happens that your online payment fails or you didn't have your card on hand. Don't worry, you can still do your payment by banktransfer. These are our bankdetails: IBAN - BE42 3850 5428 0354. Remember: when you pay don't forget to mention your name and order number.
How long does a bank transfer take?
Transfers can take between 1 and 5 days to be on our account.
Can I pay later?
No. Unfortunately we don't have this possibility. You can online pay with creditcard (Maestro, Visa), banktransfer, Ideal and Paypal.
Can I receive an invoice on behalf of my company?
Yes. Check under your personal data, select " Request Invoice" and fill in all the requested information
Is it safe to pay on the website of Wild & Soft?
Yes, for secure online payment we work together with the International company Mollie. As a market leader in online payment solutions for e -commerce Mollie guarantees you a 100 % safe handling. The transaction is made via a secure site with different firewalls between Mollie and the buyer. Neither we nor any third parties get your card number or other information to see. Mollie verify the validity of your card, card number and access rights of your credit card and give message to us if everything is in order and the payment will be made. So your order will be confirmed and immediately proceeded to dispatch.